About kAIgentic
kAIgentic is building the intelligence layer for the world’s most ambitious enterprises. Headquartered in Singapore with teams in India and Japan, we help large organizations evolve as fast as technology itself by turning the tacit know-how locked inside their people into safe, governed, AI-powered operations.
The hardest part of enterprise transformation is not strategy. It is execution. Institutional knowledge lives in people’s heads, systems are fragmented, and risk tolerance is low. kAIgentic captures how work actually happens, designs better workflows, and runs them inside an intelligence layer that is observable, auditable, and engineered for the most regulated environments on earth. The outcome is an enterprise that continuously improves.
We are backed by SMBC Group as our founding partner and customer zero, and our platform is already being proven inside one of the most complex, regulated operating environments in the world. That means real problems, real data, and real production impact from Day 1.
The Role
This is a foundational role for the People team at kAIgentic and is responsible for running the day-to-day HR Operations engine, including payroll, benefits, onboarding, and employee support, that keeps the company moving smoothly as we scale. You will also strengthen how we listen to and care for our people through pulse check-ins, benefits feedback, and the company’s well-being charter.
What You’ll Do
- Manage end-to-end payroll inputs, validation, coordination, and closure with accuracy and timeliness; support benefits administration including enrolment, changes, vendor coordination, and employee queries.
- Ensure employee records, documentation, and HR operations trackers are accurate and up to date, and partner with finance, vendors, and internal teams to ensure smooth delivery of people operations.
- Manage onboarding operations end to end, including joining formalities, documentation, systems access, and onboarding communication, to ensure a smooth and positive new joiner experience.
- Act as the first point of contact for employee queries on payroll, benefits, policies, and HR operations, resolving questions in a timely, clear, and supportive manner.
- Drive pulse check-ins across key employee moments (Day 1, Day 90, and beyond), gather and track feedback on benefits and employee experience initiatives, and lead engagement programs.
- Partner with our insurance provider to roll out and run the company’s well-being charter, coordinating initiatives, communication, and feedback collection across the team.
What You’ll Bring
- Prior experience in HR operations, payroll, benefits, onboarding, or employee services; startup experience, particularly in organizations with 100+ employees where operational scale and process maturity were critical, is a strong advantage.
- Strong attention to detail and high process discipline, with the maturity to manage confidential information with care.
- Ownership mindset and the ability to work independently in a fast-paced, early-stage environment.
- Employee-first approach with strong responsiveness, empathy, and clear communication across employees, vendors, and internal teams.
- Comfort using HR tools, with exposure to HR MIS, including maintaining people data, generating reports, tracking key HR metrics, and supporting decision-making through dashboards and insights.
Why join kAIgentic?
We are a global team of builders who thrive in ambiguity, care deeply about the customers we serve, and believe the intelligence layer is how enterprise work will be reshaped over the next decade. We are building the connective tissue that lets large companies operate with the speed of a startup and the trust of an institution.
We look for people who:
- Combine technical excellence with genuine customer empathy.
- Are entrepreneurial and energized by zero-to-one problems with no playbook.
- Lead with ownership, integrity, and collaboration, not titles.
- Want to help define a new category of enterprise AI, not just ship inside an existing one.
Working here means being surrounded by peers who challenge assumptions, celebrate progress, and build with both courage and care.
Life at kAIgentic
- Intelligence layer at the core. You will be building the substrate that turns institutional knowledge into governed, production-grade operations. This is not a wrapper on a model. It is enterprise infrastructure with real consequences.
- Innovation at enterprise scale. Startup velocity meets the depth, scale, and stakes of mission-critical, regulated environments. Both are non-negotiable.
- Ownership from Day One. Your work directly shapes the product, the culture, and the outcomes our customers see.
- Learning and growth. You will work alongside seasoned leaders from leading enterprises who have built and scaled global businesses.
- A culture of trust. Psychological safety, transparent disagreement, and disciplined experimentation are how we operate, not slogans on a wall.
- Global collaboration. Teams across Singapore, India, Japan, Europe, and the US, working as one.
- A mission worth the effort. Building something the world has not seen before: an intelligence layer that helps enterprises continuously improve how they run.